FAQ

Frequently asked questions

We don't test as much as possible. We help you do what actually matters.

Didn't find the answer you were looking for? Contact us at hello@livity.no and we'll help you.

Tre skiløpere på vei opp en fjellrygg

Livity helps you change health habits that affect your risk of cardiovascular disease, type 2 diabetes and other lifestyle diseases.

We are
  • A preventive health service with a doctor
  • Health normalisation for those who benefit from it
  • A supplement to your GP
We are not
  • A health check or broad screening
  • A longevity or optimisation service for healthy people who want more data
  • A replacement for your GP or an investigation of symptoms

Three steps: assessment, new habit and maintenance. The assessment is only the beginning.

01 · Assessment

A digital assessment of lifestyle, motivation, medical history and family history, plus weight and blood pressure. Blood tests are only taken when the doctor considers that you need them.

02 · New habit

Together we set one or two concrete goals. We use motivational interviewing and behaviour change principles, with exercise and nutrition plans and knowledge along the way.

03 · Maintenance

A habit that isn't maintained disappears. Changing your habits is your job, and we can't promise that the change will last. But we follow you up and walk the path with you.

We tell you before you pay. Initial questions about age, family history, smoking, BMI and activity level determine whether the service is right for you.

You benefit most if

you have one or more risk factors you can influence, and want help to change something.

  • Smoking
  • Low activity
  • Increased waist circumference
  • High blood pressure
  • Family history of heart disease
You benefit little if

you already live healthily, have low risk and want more tests or optimisation. Then we'll tell you.

Do you have symptoms? Contact your GP. We don't examine you physically, and investigating symptoms digitally with blood tests is not medically sound.

No fixed package. We only take tests that are indicated by your needs and that change the advice you get. Not everyone is offered blood tests, and you can't choose tests yourself.

Examples of how we assess

Example 1: Family history of heart disease and high blood pressure

Tests: Cholesterol, blood pressure over time

Cholesterol is part of the cardiovascular risk calculation in the Norwegian Directorate of Health's guideline.

Example 2: Increased waist circumference and low activity

Tests: HbA1c, triglycerides

Early stages of type 2 diabetes often cause no symptoms. The result gives us concrete goals.

Example 3: Heavy periods and a vegetarian diet

Tests: Ferritin

Increased risk of iron deficiency. Low iron stores can often be improved with dietary advice.

Example 4: Lives healthily, low risk and wants “a full check”

Tests: No blood tests

The tests wouldn't change the advice. Then we'll tell you.

The examples are illustrations, not fixed rules. Other tests, such as kidney function, may be relevant depending on need. The blood tests are ordinary venous samples, analysed at Fürst.

Tests with no documented benefit for healthy people, and investigation of symptoms.

Vitamins and minerals in healthy people without symptoms

Vitamin D and B12 rarely change the advice, and abnormal results require investigation we can't do. We only measure iron stores (ferritin) when there is an increased risk of iron deficiency.

Hormones, including during menopause

The diagnosis is based on symptoms and age, and levels fluctuate from day to day.

Genetic tests, cancer, inflammation and dementia markers

No documented benefit for healthy people, and a high risk of false findings.

Investigation of symptoms

Belongs with your GP, who can examine you.

Not everyone gets new tests when they continue with us. We follow the AHA's professional recommendations for retesting, and only take new tests when the result can change the follow-up.

No. Research shows that general health checks don't improve population health, beyond those who are already motivated to change. That's why we've built a service for behaviour change over time.

Is this longevity or biohacking?

No. We work with health normalisation: bringing risk factors such as blood pressure, blood sugar and cholesterol down towards normal through habits. We use biological age as a motivating picture of your risk, not as a diagnosis or a goal in itself.

Why should healthy people use a preventive service?

Primary prevention is by definition about the time before illness. According to the Norwegian Directorate of Health, non-communicable diseases account for around 80% of the disease burden, and a large share can be prevented. But we tell you clearly when the benefit for you is small.

How can you help without meeting me in person?

Behaviour change requires conversations and follow-up, not examination. What we can't do digitally, such as investigating symptoms, we don't do.

The more tests a healthy person takes, the greater the chance of abnormal results that mean nothing.

1 in 20

Reference ranges are set so that around 1 in 20 healthy people get a result outside the normal range on each test. This can lead to unnecessary worry, new tests and treatment.

Can I order the tests I want?

No. The doctor assesses whether tests are relevant. We don't promise a specific number of tests.

What happens if a test is abnormal?

We have a plan before we take the test. We follow up abnormal results from our tests. If the result requires a medical assessment, you get a letter from our doctor that you can take to your GP.

Do normal results mean I'm healthy?

No. We don't test for everything. If you have symptoms, you should see your GP.

No. We're not a provider that tests and leaves the follow-up to others. We only take tests we have a plan for, and we follow up the findings from our tests ourselves.

Who follows up the findings?

We do. If we take a test, it's our responsibility to follow up the result. Your GP shouldn't have to clean up after us.

What if something should be assessed further?

Then you get a letter from our doctor with the findings and our assessment. Your GP gets everything they need, and doesn't have to start from scratch.

Where are the tests analysed?

The blood tests are taken as ordinary venous samples and analysed at Fürst Medical Laboratory.

Dr. Jacob Nathan is the medically responsible doctor, with a professional team of doctors and nurses.

We follow

The Norwegian Directorate of Health's guidelines for prevention, the Norwegian Medical Association's Choosing Wisely and the ethical rules for doctors.

Also in our marketing

We don't exaggerate the benefit of lifestyle change for those who already have low risk, and we don't want to create ill health through our communication.

What do you think of the criticism of the industry? We share it. Indiscriminate screening is harmful, expensive and unnecessary, and services that let customers choose their own tests are not sound practice. We've built Livity to be the opposite.

No. If you have Livity through work, you are still the patient, not your employer. Our doctors and nurses are bound by confidentiality, and your employer can't see test results, what you've discussed with the doctor or anything else from your medical record.

Does confidentiality apply even if the service comes through work?

Yes. Confidentiality applies regardless of who pays for the healthcare. What you share with us stays between you and the healthcare professionals who follow you up.

Do you share anything with my GP?

Not without you. If a finding should be assessed further, you get the letter from our doctor yourself, and you decide whether to take it to your GP.

Where is my information stored?

Your information is recorded in a patient record, as the law requires when you receive healthcare. Only healthcare professionals involved in your follow-up have access.